We teach you to become a SAM expert
All training sessions are conveniently held in USU’s Learning Universe. Each session is conducted in English, usually over the course of two days (4 hours each). Please contact us to arrange German or French training sessions, as well as for one-on-one training that is tailored to your needs.
Please note: To register for a training session, you will need access to USU’s Customer Web. You can request access at support-sam(at)usu.com.
Our training cycle covers a set of courses that will provide you with solid skills to help you improve your SAM process with SmartTrack. We offer the cycle as instructor led virtual classroom sessions multiple times a year.
Here you will learn the process of license registration and handling. First, you enter licenses both manually and via the import interface. The various functions for managing the license inventory are then discussed.
The focus of this training is on recognizing software inventory data, i.e. how raw inventory data is mapped to catalog products, so that they appear in compliance reports.
This training focuses on control activities that ensure that all installed software products are recognized and listed in compliance reports.
This training is about understanding and handling data feeds. The system displays information on the possible specification requirements for data conversion and the effects of exceptions (log files).
The end user training for LicenseControl for SAP® Software covers its different modules, functions and the front end navigation.
This basic training focuses on understanding and applying common SmartTrack features and software asset management.
This training focuses on a core element of SmartTrack: the catalog. This course covers general navigation and the various components of the catalog, master versus extended. In addition, new catalog data is entered manually through the import interface.
This training focuses on setting up and configuring the platform as well as system optimization and maintenance. The latter mainly deals with patch and release management for SmartTrack.
This training focuses on managing access rights and setting up data roles, application roles, and profiles that match our SLM role model.
In this training, you will learn how to deal with problems that may occur during installation and upgrade.
This training deals with monitoring and troubleshooting imports. You will learn how to solve the most common problems, how to fix import crashes, and what troubleshooting options are available for imports.
This course gives you an overview of all operational and supporting roles in a SAM team. Get to know the different roles and their activities. Once you’ve learned the basic concepts, the team can discuss how to implement these strategies in your organization and who will assume which role.
This course teaches you how to update the catalog and process the error logs.
What are contracts in SmartTrack, and how do they help manage the license inventory? We will answer these important questions. You will learn about the options available in SmartTrack for setting up contracts and entries to meet a variety of requirements.
This training will help you to effectively supervise and manage your compliance with SmartTrack.
The FlowControl training reveals how to handle software requests and software purchases in SmartTrack.
This training focuses on SmartTrack's Financial Management extension.
The ‘Optimization & Simulation End User Training’ training enables you to identify potential savings by using this solution.
The SmartCollect End User training is a basic training that introduces your the application and enables you to use its core features.
The LicenseControl for Oracle End User training is a core training, enabling you to understand and make use of LicenseControl for Oracle for license management tasks
The training focuses on how to properly import and process Microsoft data in SmartTrack to achieve a valid compliance.
The training focuses on how to properly import and process Adobe data in SmartTrack to achieve a valid compliance.
The training focuses on how to properly import and process Oracle data in SmartTrack to achieve a valid compliance.
The training focuses on how to properly import and process IBM data in SmartTrack to achieve a valid compliance
